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Consulting: Engagement Management

How Strategy Partners transformed client delivery

The Challenge

Strategy Partners, a boutique consulting firm with 5 senior consultants, was managing strategic planning engagements for mid-market companies. Deliverables were in PowerPoint, communications in email, and project status was anyone's guess.

  • Deliverable tracking: Clients asking 'where's the market analysis?' when it was sent 2 weeks ago
  • Version chaos: 15 versions of the same strategic plan—which is the latest?
  • Lack of structure: No consistent way to show progress, deliverables, or next steps
👨‍💼

Michelle Zhang

Managing Partner at Strategy Partners

Michelle leads a team of 5 consultants delivering strategic planning, market analysis, and organizational design for mid-market companies in 3-6 month engagements.

"Consulting is about delivering insights, not managing email. When clients can't find our deliverables or don't know our progress, it undermines the value we're creating."

How SpaceGo Solved It

1

Engagement Hub

Michelle creates a workspace for each consulting engagement. The 'TechCo Strategic Growth Plan' workspace becomes the single source of truth for all deliverables, analysis, and communications.

2

Engagement Task Management

Break down consulting projects into specific tasks: research, interviews, analysis, deliverable creation, client reviews. Track progress and ensure every engagement milestone is completed on time.

3

Organized Deliverables Library

Market research, competitive analysis, strategic frameworks, and final recommendations are organized by phase. Clients access them anytime—no more 'can you resend?' emails.

4

Phased Engagement Timeline

Each engagement is organized by phase: Discovery, Analysis, Strategy Development, Implementation Planning. Clients see where they are in the journey.

5

Engagement Billing & Time Tracking

Track consultant hours, manage retainers, and generate invoices tied to engagement phases or milestones. Provide transparent billing that justifies your consulting fees.

6

Automated Progress Updates

Clients receive automatic updates when phases complete, deliverables are ready for review, or key insights are discovered—maintaining engagement without constant status meetings.

The Results

60%
Faster engagement completion
90%
Client visibility into deliverables
50%
Fewer status update meetings
100%
Real-time engagement progress tracking

Key Features for Consulting Firms

Structured Engagements

Organize projects by phase with clear milestones and deliverables for each stage

Progress Transparency

Show clients exactly where you are in the engagement with visual progress tracking

Deliverable Management

Store reports, presentations, and analysis with version control and easy access

Client Collaboration

Collect feedback, answer questions, and co-create solutions directly on deliverables

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