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Law Firms: Case Management Made Simple

How Smith & Associates transformed their client collaboration

The Challenge

Smith & Associates, a mid-sized law firm with 8 attorneys, was drowning in email. Managing 50+ active cases meant hundreds of client emails daily, documents scattered across email attachments, and constant questions about case status.

  • Document chaos: Critical case files buried in email threads, version control nightmares
  • Client frustration: Clients constantly asking 'what's the status?' via email and phone
  • Security concerns: Sensitive legal documents shared via unsecured email attachments
👨‍💼

Michael Roberts

Managing Partner at Smith & Associates

Michael leads a team of 8 attorneys handling corporate law, M&A transactions, and contract negotiations. His firm manages 50+ active client cases simultaneously.

"We were spending 3-4 hours per day just managing client email. Our attorneys are lawyers, not email administrators."

How SpaceGo Solved It

1

Dedicated Client Workspaces

Michael creates a secure workspace for each client. The 'Acme Corp Merger' workspace becomes the single source of truth for all transaction documents, communications, and updates.

2

Organized Document Library

All merger documents—NDAs, due diligence files, draft agreements—are organized in folders. Clients can access current versions anytime, eliminating 'can you resend that file?' emails.

3

Transparent Progress Tracking

Michael creates tasks for each transaction milestone: 'Review purchase agreement', 'Complete due diligence', 'Board approval'. Clients see exactly where things stand without asking.

4

Centralized Communication

All case discussions happen in the workspace. No more searching email threads—every conversation is attached to the relevant document or task.

5

E-Signature Integration

Draft agreements go directly from SpaceGo to signature. Clients sign electronically, and signed contracts are automatically stored in the workspace.

6

Complete Audit Trail

Every document view, signature, and communication is timestamped. Perfect for compliance and client billing transparency.

The Results

75%
Faster document turnaround
95%
Client satisfaction score
40%
Fewer status update emails
100%
Document security compliance

Key Features for Law Firms

Bank-Level Security

End-to-end encryption, role-based access, and complete audit trails for compliance

Perfect Organization

Folder structures, version control, and search that actually finds what you need

Time-Saving Automation

Automated notifications, reminders, and status updates keep everyone informed

Compliance-Ready

GDPR compliant, audit trails, and data retention policies built-in

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