How BuildRight transformed client projects
BuildRight Renovations, a 15-person contractor team, was managing kitchen and bathroom remodels across 8-10 active projects. Clients constantly called asking for updates, change orders were tracked on paper, and photo updates were sent via text message.
Owner & Project Manager at BuildRight Renovations
David manages a crew of 15 handling residential renovations from kitchens to full home remodels. He juggles 8-10 concurrent projects ranging from $30K to $150K.
"Clients would call me five times a day asking for updates. I'm running job sites, not a call center. We needed a way to keep clients informed without the constant interruptions."
David creates a workspace for each renovation. The 'Johnson Kitchen Remodel' workspace becomes the project command center with timeline, photos, invoices, and updates.
Break down renovation projects into specific tasks: demolition, permits, inspections, installations. Track completion status and assign responsibilities to crew members for accountability.
Store permits, material receipts, warranty documents, and before/after photos. Clients access all project documentation anytime without calling or texting for information.
David breaks projects into phases: demolition, plumbing, electrical, drywall, finishing. As each phase completes, he updates the status and clients see real-time progress.
Progress payments and change orders generate invoices directly in SpaceGo. Clients see detailed breakdowns and pay online—faster payment cycles.
Daily and weekly project status reports automatically notify clients of completed work, upcoming milestones, and any delays—eliminating constant status update calls.
Keep all project details, photos, documents, and communications organized in one central hub that clients can access 24/7
Clients see timeline, costs, photos, and updates—building trust throughout the project
Daily photos and timeline views show clients exactly how their project is progressing
Change orders, material selections, and upgrades get approved digitally with full audit trail
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